1. One of the four types of interview questions is:
a. Artistic
b. Scientific
c. Visionary
d. Behavioral
2. Most businesses don't offer benefits until ____ days after hiring:
a. 30
b. 365
c. 60
d. 90
3. One of the Top Tips for hiring is to:
a. Pick the first candidate you feel good about.
b. Arrange for a follow-up meeting with the best three candidates.
c. Offer marginal pay and extremely good benefits.
d. Take time to evaluate notes, consult with other interviewers, and check references.
4. When conducting salary surveys, it's best to use _____ to determine how much to budget for salaries:
a. Past employee salaries.
b. Similar local business models.
c. Chamber of Commerce figures.
d. Other eyecare professionals' opinions.
5. Red flag resumes that include:
a. Less than three references.
b. Grammar or spelling errors.
c. More than 2,500 words.
d. Only one previous job.
6. During an interview, avoid asking questions about:
a. Instances in which the candidate had to go against policy.
b. National origin.
c. Gaps in employment history.
d. A valid driver's license.
7. When calculating employee hiring costs, include:
a. 10 percent for incidentals like background screening.
b. 50 percent for direct costs of hiring and training.
c. 200 percent for a signing bonus, relocation pay, and travel expenses.
d. 10 percent for the cost of advertising, time spent interviewing, and pre-employee assessments.
8. Around _____ percent of employee turnover is normal:
a. 10
b. 15
c. 20
d. 25
9. Live interviews should include only candidates who:
a. Presented an extensive resume.
b. Were easy to reach.
c. Are able to come in for the interview right away.
d. Passed the initial resume review and phone interview.
10. An advanced job description is about _____ words:
a. 90+
b. 100+
c. 150+
d. 50+
11. A simple way to foster team spirit is to:
a. Hold a once-a-month office party.
b. Hold an annual practice meeting.
c. Ask management what employees could do better.
d. Ask employee opinions and use some of their ideas.
12. One advantage to hiring internally is:
a. Keeping costs in check.
b. Easier transition for other employees.
c. Saving time by not having to interview.
d. Boosting employee morale.
13. One way to encourage career development through training is:
a. In-house training for all employees on a regular basis.
b. Off-site training for management, who then
share training tips with all employees.
c. Taking all staff members to trade shows whenever possible.
d. Holding an annual idea-sharing meeting for all staff members at a local resort.
14. When checking references, ask applicants to agree to a:
a. Multiple employer screening.
b. Credit history check.
c. Typing test.
d. Medical health test.
15. Bringing others into the interview process helps:
a. Define job qualifications more fully.
b. The candidate feel more at ease and sets the stage for additional interview time.
c. Get a handle on how the candidate will respond to more than one personality.
d. Weed out those who don't fit into the practice culture.